Tk99 Privacy Policy — Protecting Your Data Is Our Responsibility

What Data We Collect

When you use the tk99 platform, we collect various types of information to improve our services and personalise your experience. When you create an account, we may collect your name, email address, phone number, date of birth, and details related to your Bangladeshi National ID. For financial transactions, payment information in BDT (৳) — such as your bKash or Nagad number — is recorded securely. Device and browser details, including IP address, browser type, operating system, and screen resolution, are also collected automatically. Additionally, your platform activity, betting history, gaming data, and session duration are recorded.

Cookies & Tracking

The tk99 website uses cookies and similar technologies to enhance your browsing experience. Cookies allow us to remember your login session and personalise our services to your preferences. You can disable cookies in your browser settings, though doing so may prevent certain features from working properly. We use session cookies, persistent cookies, and analytics cookies. When third-party tracking tools are in use, we always ensure data security and no sensitive information is shared with those parties.

How Your Data Is Used

Your personal data is used only for specific, legitimate purposes. It is essential for managing your account, processing payments, and verifying your identity. Your information is also used to provide customer support, resolve issues, and communicate with you. Data is analysed to maintain platform security, prevent fraud, and detect unusual activity. Certain data may also need to be retained to meet legal obligations. tk99 never sells your data or transfers it to third parties without authorisation.

Data Retention & Security

Tk99 uses industry-standard encryption and security technologies to protect your data. All sensitive information is transmitted via SSL encryption and stored on secure servers. Payment data is held in specially encrypted databases with no unauthorised staff access. We conduct regular security audits and address any vulnerabilities immediately. Even after an account is closed, certain data may be retained for a defined period as required by law.

Sharing Data with Third Parties

Tk99 shares limited data with trusted partners only when necessary to operate our services. Payment processors, verification services, and technology infrastructure providers are all bound by strict confidentiality agreements. If we receive a lawful order or judicial directive from law enforcement, we may be required to provide data in compliance with applicable law. Under no other circumstances is personal data sold or transferred to third parties.

User Rights & Data Control

Every tk99 user has specific rights over their own data, and we fully respect those rights. You can view and verify the information stored in your account at any time. If any details are incorrect or outdated, contact our support team and we'll take prompt action. In certain circumstances, you may also request that your data be deleted — though some information may be retained for a defined period due to legal obligations. If you wish to stop receiving marketing communications, you can opt out at any time.

Policy Updates & Contact

Tk99 reserves the right to update or amend this Privacy Policy as needed. Any significant changes will be announced on the website and, where appropriate, communicated to registered email addresses. Continued use of the platform after a revised policy is published will be considered acceptance of the updated terms. For any privacy-related questions, complaints, or requests, please contact us at: [email protected]. Our FAQ This page also answers common questions about privacy.